Delivery Date Estimates
Please allow up to 10 business days for processing and shipping. Your order is very important to us, but we are a growing, single person operated business. We got you, we're working.
If it takes more than 10 business days, please email, firstname.lastname@example.org and we will process a refund.
Once your order is shipped, you will receive a tracking number through email. Please note that it may take up 24-48 hours before the tracking number can be updated online.
All products on the website are subject change and switch. If you are looking for a specific product, email email@example.com
International Shipping Policies
International orders are shipped via USPS with an estimated elevated 15 business days for delivery. Due to COVID-19 the international shipping has been delayed significantly. Please be patient while receiving orders internationally. If you order products from our website for delivery to an international destination, your order may be subject to import duties and taxes once a shipment reaches your country. You will be responsible for payment of any such import duties and taxes.
Undeliverable and Refused Packages
In the event that your order delivery is rejected for any reason or considered undeliverable because of an invalid shipping address. We are not responsible for packages that have been lost, stolen or mis-delivered.
You are required to inspect the delivered products once you receive your order and ensure that the products are "as expected" condition. In the event they are not in an "as expected" condition, please mail to firstname.lastname@example.org as soon as possible, with all necessary information (order, contact details and problem description) and including photographic proof.
Shipping Errors or Damaged Products
We are committed to selling only high-quality products. If you have received a wrong or damaged product, please contact us within 30 days of receiving the order to be eligible for a free exchange with a new, similar product or refund. In the case of a refund, we will be able to issue your full refund within 30 days of us receiving the wrong or damaged product.